Whether you need to register to vote, inquire about residential services, or just stay in the know about civic happenings, we’re here to connect you with the right department in the City of Richmond.

“I want to adopt an animal.”

Richmond Animal Care and Control | In addition to cute and adoptable pets, you can conveniently freshen up on the code for owning backyard chickens.

“Where should I go for a river day?”

Parks and Recreation | We all miss Texas Beach. Find your next go-to river spot and review water rules + safety.

"Will my home be affected by zoning changes?

Planning and Development Review | Stay informed and share your feedback as the city rewrites its zoning ordinance.

“How do I best prepare for a fire?”

Fire and Emergency Services | Learn how to prepare for an emergency and stay connected with local response teams. Pro tip: The city provides and installs free smoke detectors to all citizens.

"What are the city's biggest development projects right now?"

Economic Development | Stay updated on proposals and construction plans for projects like the Diamond District, City Center, and the Intermediate Terminal Building.

“I’d like to start a business.”

Department of Finance of Businesses | Review fees, licenses, and other start-up requirements. Visit the Minority Business Department for additional tools and resources.

“How can I report a pothole?”

RVA311 Division | Dial 3-1-1 to address non-emergency requests for things like potholes, sidewalks, stormwater, and streetlights.

“What is going on with all these electric scooters around?”

Public Works | Snag discounted scooter rides, get safety tips, and learn what to do with abandoned e-scooters.

And that’s not all. There’s even more city departments to address your concerns — so let us know which ones you’re curious about and we’ll continue this series.