As 6AM City has grown, so has the way we document our processes, policies, and workflows.
For years, we used Trainual for our onboarding and internal documentation, helping us centralize company knowledge as we grew – and it served us incredibly well.
But as our technology stack evolved, we saw an opportunity to build on the tools our team already uses every day.
The result is The Hub: our internal knowledge base built with Google Sites and Google Workspace.
Every employee has access through their work Google account, eliminating another login while keeping documentation secure within our Google Workspace. The Hub serves as a central place to find company policies, HR resources, department playbooks, workflows, forms, and documentation—all without digging through folders or wondering where something lives. For new hires, it's a clear starting point. For everyone else, it's the quickest path to the information they need.
But what we're most excited about isn't the homepage—it's what happens behind the scenes.
Because The Hub connects directly to living Google Docs, managers can update documentation whenever a process changes. Employees aren't downloading files or wondering whether they're looking at the newest version—they're always viewing the latest information.
No PDFs to replace.
No outdated training manuals.
No wondering if you're reading the latest version.
The next person who opens the document sees the most current information immediately.
As our company changes, our documentation changes with it.
Sometimes the best internal tools aren't the most complicated—they're the ones your team will actually use.
For us, building The Hub wasn't about replacing software we liked. It was about bringing another piece of our company into the ecosystem we already use every day—making it easier to maintain, easier to access, and easier to scale as we continue to grow.
And this is just one piece of a much bigger story.
Over the last several months, we've been building technology behind the scenes that's transforming how 6AM City operates. The Hub is one small example of that investment.
Soon, we'll be pulling back the curtain on one of the biggest technology projects in our company's history — our new in-house CMS — and the journey to build it from the ground up.
Stay tuned — there's much more to share.