Public works is one of those things you know about, but would have a hard time explaining in detail — just us? Okay. Well, if there are any citizens out there curious about how Public Works works in Bexar County, we’re here to help — and so are they.

The Public Works Department performs daily tasks that support the infrastructural maintenance, repairs, and improvement of 1,600 center line miles.

What does that look like?

Road Maintenance and Repair | Think: filling in potholes, smaller paving jobs, curb and gutter maintenance, sidewalk repairs, and more.

Drainage Maintenance | Think: clearing of pipes, reinforcing concrete in pipes, installation of drainage pipes, and more.

Traffic Control and Traffic Safety | Think: installing stop signs, speed humps, road painting, and other traffic operations.

Emergency Maintenance and Road Hazards | Think: time-sensitive requests, like removing any obstacles that block the flow of traffic.

Roads + Drainage – Projects Section | Think: complex, lengthy infrastructure projects that exceed repair maintenance, like addressing flooding concerns.

Capital Improvement Projects | Think: smaller sidewalk construction or road paving.

Who pays for the projects?

Funding for each project is derived from various sources but the main one is a resident's personal property taxes. Another source of funding regards the Stormwater Quality Program where homeowners pay between $10-$14 annually.

If you'd like to request road maintenance with the City of San Antonio's Public Works Department then dial 3-1-1. | Photo by City of San Antonio

City of San Antonio's Public Works

The City of San Antonio’s Public Works Department is available to citizens who need help with or are curious about:

Citizen Advisory Groups
Traffic engineering
Solid waste and recycling
Small business construction
And more

How can I submit a request?

For Bexar County, citizens are encouraged to call one of three service centers.

For San Antonio, If you need street or sidewalk maintenance, you may submit a request using the 311SA mobile app or by calling 3-1-1.

After you submit a request, Public Works will determine who maintains the street or sidewalk. If the City maintains it, your request will be added to the maintenance list. If not, Street Maintenance will notify TXDOT of your request and you can contact SCDOT directly at 800-558-9368.