Picture this: You’re driving to work and hit a pothole. Or after a storm, you realize the wind blew away your garbage can. Or maybe during your walk around town, you notice some graffiti.

What do you do? Use the Citizen Services Desk, of course.

In case you didn’t know, Charleston’s Citizen Services Desk is your one-stop shop for non-emergency, local government information + services. Let’s explore how this service can help you.

How do I use it?

Once you notice an issue, you have three options:

Submit a request online
Send an email
Make a call to (843) 724-7311 (weekdays from 8:30 a.m. to 5 p.m.)

What can I request and report?

You can find help for issues ranging from abandoned vehicles to zoning code violations. But here are some of the most commonly requested services:

Fix a pothole
Pay your parking ticket
Repair the sidewalk
Missed garbage + trash collection
Report an overgrown yard
Clean a ditch or drain

What information can I find?

Not every issue needs a request. You can also use the services desk to look up the holiday trash collection schedule or find a venue for a private event. Browse for more answers online.